As a reminder, email is not HIPAA compliant.
Instructions for tele-medicine appointments:
On the day of your confirmed appointment, call our office at 860-572-9566.
Tell us: Your name, the time of your appointment, and your physician.
Log in is easy
Select the link for your physician.
You will be asked to enter your name and be in a virtual "waiting room".
Please wait online until your doctor starts the appointment video.
Dr Laura Munro:
Dr. Sally Machin:
Dr. Stephanie Draus:
General appointment policies
All office visits are by appointment only. Please call 860-572-9566 to schedule an appointment.
If you have an ACUTE concern, please let the staff know and we will make every effort to see you that day.
If you need to reschedule or cancel an appointment our policy is at least 24-hour notice.
It is our office policy to charge $50.00 for any less than 24-hour cancelation, missed, or no show appointment.
Your first visit at Natura Medica will generally take about 1 hour to complete. Prior to scheduling your first appointment, please fill out the appropriate Intake form, HIPAA and Financial policies forms. Once we have your completed forms we will contact you for scheduling.
On or Before your initial appointment we will need:
a copy of your picture I.D.
a copy of your Insurance card (front and back)
copies of labs and /or imaging (XR, CT scan, MRI) for the last 3 years
At your first appointment: Bring a list of supplements (option: bring actual bottles) and prescription medications
We are participating providers* with:
United Health Care
United Health Care/Oxford
*Insurance coverage is confusing so we encourage you to call the number on the back of your insurance card to confirm that you have "naturopathic care on your policy"
Co-pays are required at time of visit. We accept cash, personal check, debit, VISA, MASTERCARD, AMEX, Discover and HSA.
Any other health insurance, payment is expected at the time of visit.
If you have a Health Savings Account (HSA) all of the services provided by Natura Medica are considered qualified medical expenses.
Following your treatment plan with consistency will give you the best results.
Options for refilling pharmacy: